Frequently Asked
Questions

We offer next-day delivery on orders placed by 6:00 PM Monday through Saturday. We do not currently offer same-day delivery.

We currently deliver to Surprise, Sun City, El Mirage, Youngtown, and Waddell, Arizona. We're a home-based studio focused on serving our local West Valley community well.

Delivery is a flat $15 to all of our delivery cities. Orders over $129 receive free delivery automatically at checkout.

Yes! You can select any future delivery date at checkout. This is a great option for birthdays, anniversaries, and other planned occasions.

Contact us as soon as possible by phone or email and we'll do our best to update your order. We ask for at least 24 hours notice for date changes.

We deliver on most holidays, however Valentine's Day and Mother's Day may have modified schedules and earlier cutoff times. We strongly recommend ordering early during these peak periods.

We offer a range of arrangements from single-stem bouquets to larger vase designs. Each product listing shows the available options. All arrangements are handcrafted by our studio.

There is no strict minimum order, however delivery fees apply to all orders. Orders over $129 qualify for free delivery.

Yes! We carry a curated selection of gift add-ons including baklava gift boxes, cuddly bears, and celebration balloons. Browse our full gift selection in the shop and add them to your order at checkout.

You can leave a note at checkout with any color preferences or special requests and we'll do our best to accommodate. We don't offer fully custom arrangements but we're happy to work with what we have.

At this time we focus on individual bouquet and gift deliveries. For large event or wedding orders, we'd recommend reaching out to us directly to discuss what's possible.

Very fresh! We source our roses directly from trusted farms and handle every stem with care from the moment they arrive to the moment they reach your door. We guarantee your bouquet will arrive at peak freshness.

With proper care, our roses typically last 7 to 14 days. Freshness varies by variety and conditions, but our farm-sourced stems are selected specifically for their longevity.

When your roses arrive: trim the stems at a diagonal angle, remove any leaves below the waterline, place in a clean vase with fresh water, keep away from direct sunlight and heat sources, and change the water every 2 days. These simple steps will maximize their lifespan significantly.

We take great pride in our packaging and delivery care, but if your roses arrive damaged or unsatisfactory in any way, please contact us within 24 hours with a photo and we will make it right — no questions asked.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe. We do not accept cash or checks for online orders.

We run seasonal promotions and offer free delivery on orders over $129. Follow us on Instagram and Facebook to stay up to date on special offers and holiday deals.

Absolutely. All transactions are processed through Stripe, one of the world's most trusted payment platforms. We never store your card details on our servers.